We have answered all of your most frequently asked questions, but you can also feel free to contact us at any time. If we are outside of business hours, we will call you back as soon as possible.
Can I get the Certificate or certificate today through this Food Handler Course?
Yes, it is delivered immediately at the end of the course.
What are the steps to follow to obtain the Food Handler Certificate or certificate?
What is the total cost of the food handler course, exam and certificate?
You will only pay €8.50 for the multi-sector course and €15.50 for the multi-sector + specialisation course. No extra costs or surprise fees.
What is the difference between the certificate and the certificate? Do you get both through this Food Handler Course?
It’s the same thing, the name was simply changed from certificate to certificate a little while ago.
Who needs the Food Handler Certificate?
If your job implies any activity that involves food or surfaces likely to come in contact with food , then you are a Food Handler.
When it comes to controlling food, it is important to know and follow hygiene rules, as it is the only way to guarantee your safety and that of others by preventing diseases that can often be very serious.
Your training as a food handler is essential since it will allow you not only to get a certificate in your name that shows you are qualified, but with a quality training course you will be taught how to work in safe conditions and thus land a great job.
And if you are already working, you should opt for a trustworthy training course, since the validity of the certificate is important when workplace inspections take place.
Why are there so many companies offering the same course?
If you search the internet for food handler courses, countless options will appear. This is because the job market in the United Kingdom with the importance of the tourism and hospitality sector, is brimming with job opportunities in high demand. As of today, these sectors are being reactivated and not only do people need to get their certificate, but many others who already had theirs now need to renew it with specific COVID-19 regulations. With so many options, you are probably wondering which one you should choose. In order to have your certificate stand out, not only do we recommend obtaining your certificate with us because we are a guarantee of safety for companies, but we also invite you to get specialised. If you need a certificate for a specific sector, don’t think twice: take your resume up a notch.
Why don't we say that it's "free" like on other websites?
Keep in mind that virtually none of the courses are free. Many websites use the word “free” everywhere, but in our opinion it borders on misleading advertising. Sometimes they are referring to access to the course content or, in some cases, the exam you take, but in order to get the certificate you will have to pay. Doing the course will not be of any help if you can’t get your certificate when you’re done.
The price of the food handler certificate will vary depending on several factors: the quality of the course, the training company’s prestige in the sector, the training method, whether it has been updated to current regulations… etc. And the truth is that not all courses have the same quality or are as highly recognised by the authorities.
In our case, we offer a course of the absolute highest quality, recognised by the health authorities and at a very affordable price.
Have the Food Handler regulations changed? Do I need to renew my certificate?
Yes, they have changed. You can check the new regulations here. You should also keep in mind that COVID-19 has had a huge impact on the food industry. Your certificate must include specific training in this area.
Is Food Handler training still mandatory?
Regulation (EC) No. 852/2004, which is still in force, identifies the guidelines that apply to food businesses when it comes to assuming their responsibilities in terms of food safety and, in particular, the importance of adequately training the personnel who handle food according to their job position.
As such, Chapter XII of Annex II of the aforementioned Regulation includes, among the obligations of food business operators, that of guaranteeing “the supervision and instruction or training of food handlers in food hygiene matters.” Therefore, the responsibility for training is transferred over from the competent authorities to food business operators, who will have to prove in official inspections that the companies’ handlers have been duly trained in the assigned tasks.
Is the Food Handler Certificate that I will receive good for working in my region?
Our certificate is online and is good for all of the United Kingdom, meaning you can take this course if you are from England, Scotland or any other region in the United Kingdom.
When does the Food Handler Certificate I obtain expire?
“As a general rule, it expires after 4 years, although it will depend on whether the company you work for has a renewal requirement. There may be some jobs that require you to renew it in a shorter period. Of course, whenever there is an important change in the regulations, such as now with COVID-19, you will have to update it.“
How long is the course?
“The course usually takes 2 or 3 hours. Our training courses are very complete and you will learn a lot from them, which is why companies value them so much. But don’t worry because they don’t consist of just a PDF or boring texts. They are interactive trainings that are very easy to do .
Keep in mind that you don’t need to do the course in one go, you can exit the course and re-enter where you left off as many times as you’d like.“
I've been asked for a Food Handler certificate and they've told me it has to be for high-risk foods.
All of our courses incorporate training on high-risk foods.
Are the food handler certificates obtained through online training valid?
This online certificate is valid with companies and authorities in the United Kingdom and Europe.
"What happens if I have computer problems and my internet gets disconnected, do I have to pay again or restart the course?"
“No, our system is prepared so that you can take the course in as many sessions as you need, being able to interrupt the course whenever you want and pick up on the same screen where you left off. The only exception are the exams, which you must finish once you have started them. If you interrupt the session in the middle of an exam, when you pick back up again you will have to start over from the beginning.“
What happens if I fail the exam?
If you don’t pass an exam, don’t worry. You can retake it until you pass it.
If you have any specific questions about something you don’t understand, you can contact us.
Is payment by credit certificate (VISA) secure?
“Yes, by selecting this payment method you will be redirected to the bank’s payment gateway. You can also check that a padlock appears in the bar of your browser, which indicates that the information you enter will be sent encrypted over the network. If you have any questions you can contact us.“
Privacy and Data Protection
We do not sell or transfer your data to third parties. Your data will be hosted on a secure Spanish server and in accordance with the GPDR, the Spanish Personal Data Protection Law (LOPD) and the Law of Information Society Services (LSSI-CE).
If you have any other questions, don’t hesitate to contact us. We would be happy to assist you.